UGMail Support
All about UGMail
By Patrick1 author12 articles
- The Ultimate Business Email Checklist: Everything You Need Before Launch
- How to Create Email Aliases in UGMailLearn how to create email aliases in UGMail to receive mail for multiple addresses in one inbox — no extra storage or fees required.
- How to Disable Cloudflare Proxy for Your Custom DomainHow to switch UGMail CNAME records from Proxied to DNS Only in Cloudflare so webmail, IMAP/SMTP, and SSL certificates work correctly.
- How to Create and Sell a Physical Product in UGBoxStep-by-step guide to creating a physical product in UGBox, configuring variants, connecting to a sales funnel, setting up payments, and managing customer orders.
- How to Regain Admin Access if You Forgot Your Password or Lost Your 2FA MethodHow to submit an Admin Account Recovery request in UGMail, including what information and identity verification is required to restore access.
- How to Enable 2FA for Your UGMail Business EmailWhy 2FA is critical for business email, how to enable it in UGMail, setting up app passwords for email clients, and best practices for organization-wide security.
- Terms and ConditionsUGMail Terms and Conditions governing access to and use of all UGMail services, platforms, and communication systems. Effective 02 June 2026.
- Refund PolicyUGMail's refund policy covering when refunds may be considered, non-refundable items, subscription cancellations, chargebacks, and the refund review process.
- Privacy PolicyUGMail Privacy Policy explaining how personal information and Customer Data is collected, used, stored, and protected across all UGMail services and platforms.
- Acceptable Use PolicyUGMail Acceptable Use Policy (AUP) governing how services may be used, prohibited activities including spam, fraud, malware, and infrastructure abuse, and enforcement actions. Last updated: 23 May 2026.
- Terms of ServiceUGMail Terms of Service covering eligibility, account security, billing, data retention, limitation of liability, and governing law. Effective 02 June 2026.
- Cookie PolicyUGMail Cookie Policy explaining how cookies and tracking technologies are used across UGMail websites and applications, types of cookies, and how to manage them.