Masterid Support
All about Masterid
By Patrick1 author9 articles
- How to Create a MasterID AccountStep-by-step guide to creating a MasterID account, including what information is required and how to verify your identity during sign-up.
- What is MasterID?An introduction to MasterID — Uganda's identity and business verification platform covering NIN, face, document, and AML verification for businesses.
- Using the Developer Console: API Keys and WebhooksHow to create and manage API keys and webhooks in the MasterID Developer Console for integrating identity verification into your own systems.
- How to Run a Verification SessionHow to create and run identity verification sessions in MasterID — including NIN verification, face verification, and document checks — and how to read the results.
- Account Settings and Profile ManagementHow to manage your MasterID account profile, update business and personal information, configure security settings, and understand the Danger Zone options.
- Managing Users and Roles in MasterIDHow to add, manage, and suspend users in your MasterID workspace — including an explanation of the four available roles: Owner, Administrator, Verifier, and Viewer.
- Understanding Reports and Verification AnalyticsHow to use the MasterID Reports tab to view verification summaries, success rates by type, and filter reports by period to track your verification activity.
- How to Top Up and Manage Your WalletHow to top up your MasterID wallet using Mobile Money or card, view your balance, and understand transaction history — including pending and failed payments.
- Activity Logs: Tracking Account ActionsHow to use MasterID Activity Logs to monitor all important actions taken in your account — including logins, API key changes, user management events, and wallet activity.