Last Updated: July 2026. 1DNS provides digital DNS tools and solutions for domain analysis, DNS lookups, and technical information. Because our products are digital and access is immediate, all purchases are generally final.
No Default Refunds
We do not offer refunds by default once a service or subscription has been activated.
Refund Consideration
While refunds are not guaranteed, we may review requests in cases such as: duplicate payments, technical issues that prevent access to purchased services, billing errors caused by our systems, or other exceptional cases at 1DNS's discretion.
Refund Requests
To request a refund review, contact our support team and include: your account details, payment information, reason for the request, and any supporting information. All requests are reviewed on a case-by-case basis.
Service Misuse
We do not provide refunds for: misuse of our services, violations of our Terms and Conditions, or failure to use available features.
Contact Us
For refund inquiries, contact: [email protected]. 1DNS — A product of Universal Grid SMC Ltd, Bunamwaya Central.