Getting started with selling on Mugo

This guide explains the simple and practical process of getting started as a seller on Mugo. The goal is to help you understand what is required, what happens at each stage, and how you move from application to selling.

To be fully onboarded on Mugo, there are three main steps:

1. Online application

2. Business verification

3. Onboarding

These are the three stages every seller goes through. Let’s break them down.

Step 1. Online application

The first step is to apply for a seller account.

You will be required to complete a free online application where you provide basic information about your business. This includes your business name, location, product category, and contact details.

This step is important because it is where we first understand your business and determine whether it is suitable for Mugo.

Once you submit your application, our team will review it. If approved, you will move to the next step. All updates will be communicated through your email and phone number.

Step 2. Business verification

After your application is approved, the next step is business verification.

At this stage, we confirm that your business is real, active, and operating as described in your application. This helps us maintain trust on the platform and protect customers.

Our team may contact you to: Confirm your business location
Verify ownership or the responsible contact person
Confirm product availability or stock

All information shared during this process is kept secure and confidential. If you have any concerns, you can refer to our privacy policy or contact support.

Please note that Mugo currently supports only registered business accounts. Personal or individual seller accounts are not available at this stage.

Step 3. Onboarding

Once your business is verified, you are ready to start selling.

At this stage, you can choose how you want to proceed.

You may set up your account and upload products independently, or request assistance from our onboarding team.

Our onboarding specialists can guide you through how the platform works, assist with product uploads, and help you go live faster, especially if you have a large inventory.

Joining, setting up your store, and starting to sell on Mugo is free. Optional services are available at a cost. Standard selling fees, such as commission, may apply per transaction and are only charged when you make a successful sale.

This step is not required, and you are free to proceed on your own.

These are the three steps required to start selling on Mugo.

If you need assistance or clarification, our support team is always available.

Now that you understand the process, you are ready to get started.

Create your account and begin selling on Mugo.