Tikly Cloud — Privacy Policy
Written By Blessed Patrick
Last updated 4 days ago
Welcome to Tikly Cloud Solutions. These Privacy Policy and Terms & Conditions govern the use of our services, platform, website, and digital infrastructure solutions. By accessing or using our services, you agree to comply with the terms outlined below.
1. SERVICES
Tikly Cloud Solutions provides digital and cloud-based services including but not limited to:
Domain registration and transfers
Web hosting
Cloud hosting
Business email solutions
DNS management
SSL certificates
VPS and server solutions
Related internet infrastructure services
All services are provided subject to service availability, operational capacity, and applicable technical requirements.
2. CUSTOMER ACCOUNTS
Customers are responsible for maintaining accurate account information and securing their login credentials.
Any activity performed under a customer account shall be considered the responsibility of the account owner.
Customers are expected to maintain the confidentiality of their passwords and account access information at all times.
3. PAYMENTS & BILLING
All services are billed in advance unless otherwise agreed in writing.
Services become active after successful payment confirmation.
Failure to renew or maintain active payments may result in:
Service suspension
Service interruption
Restricted access
Permanent deletion of services and related data
Tikly Cloud Solutions shall not be responsible for losses resulting from expired, suspended, or unpaid services.
4. DOMAIN SERVICES
Customers are responsible for:
Maintaining accurate domain registration information
Renewing domains before expiry
Managing ownership rights related to their domains
Expired domains may become unavailable for recovery depending on registry timelines and policies.
Tikly Cloud Solutions reserves the right to reject, suspend, or restrict domain services associated with abuse, fraud, illegal activity, trademark disputes, or policy violations.
5. ACCEPTABLE USE
Customers may not use our services for activities including but not limited to:
Illegal operations
Fraud or scams
Phishing
Malware distribution
Spam or bulk unsolicited messaging
Copyright infringement
Unauthorized access attempts
Harmful or abusive activities
Actions that threaten platform stability or security
Violation of this policy may result in immediate suspension or permanent termination of services without prior notice.
6. SERVICE AVAILABILITY
Tikly Cloud Solutions works to maintain reliable and stable services at all times. However, occasional interruptions may occur due to maintenance, upgrades, infrastructure issues, cyber incidents, or third-party provider disruptions.
Customers are encouraged to maintain independent backups of all important websites, emails, databases, and digital content.
7. THIRD-PARTY PROVIDERS
Certain services may rely on third-party providers including registrars, payment gateways, cloud infrastructure vendors, and software providers.
Tikly Cloud Solutions shall not be held liable for delays, outages, failures, or disruptions originating from third-party systems beyond our reasonable operational control.
8. SUSPENSION & TERMINATION
Tikly Cloud Solutions reserves the right to suspend, restrict, or terminate services where:
Payments remain overdue
These Terms are violated
Fraudulent activity is detected
Abuse occurs
Platform security is compromised
Serious violations may result in immediate termination without prior notice.
9. LIMITATION OF LIABILITY
Tikly Cloud Solutions shall not be held liable for indirect losses, business interruption, loss of profits, or damages resulting from circumstances beyond our reasonable operational control, including infrastructure failures, cyber incidents, third-party provider disruptions, or force majeure events.
While we work to provide secure and reliable services, customers remain responsible for maintaining backups and securing their own applications, systems, and account access credentials.
10. MODIFICATIONS
Tikly Cloud Solutions reserves the right to update or modify these Terms & Conditions at any time.
Continued use of our services after updates have been published constitutes acceptance of the revised Terms.
11. GOVERNING LAW
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Republic of Uganda.
12. CONTACT INFORMATION
Tikly Cloud Solutions
Namasuba Central, Uganda
P.O Box 980620, Kajjansi